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Our mission is simple: to help entrepreneurs skyrocket their business success by leveraging the power of processes, policies, and people.
Leading Behind The Scene is your weekly dose of inspiration to equip you to excel in business and life.
Episodes
Thursday Feb 15, 2024
Thursday Feb 15, 2024
Do you want to avoid common business system mistakes and position your business for success? Maybe you are experiencing operational hiccups and looking to enhance productivity. In this episode, I will provide insights on how to avoid the top 5 business system mistakes and optimize your business operations.
Whether you're a seasoned business owner or just starting out, understanding and optimizing your business systems is crucial for success. We'll discuss the pitfalls you should avoid, from neglecting customization to overlooking employee training and scalability. So grab your favorite beverage, settle in, and explore how to enhance your business systems for maximum efficiency and growth.
This episode is for you if you are seeking to streamline your business systems and avoid potential pitfalls.
In this episode, we cover:
- Neglecting customization for your unique needs
- Overlooking employee training
- Ignoring scalability
- Insufficient data security measures
- Failure to regularly update and maintain systems
Have you ever experienced any common business system mistakes mentioned in the episode? How did it impact your work or business? Come share with me on social!
Thank you for joining us on Leading Behind the Scene today. Remember to subscribe so you don't miss any new episodes. Share it with someone today, and leave us a rating review. Until next time, stay inspired, stay informed, and avoid these common business system mistakes.
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Feb 08, 2024
Thursday Feb 08, 2024
Do you want to take your business to the next level by implementing key systems for efficiency and growth? Maybe you're feeling overwhelmed by the thought of navigating the world of business systems. In this episode, we'll explore the essential business systems every business needs to succeed and how they can transform your operations.
This episode is for you if you're ready to harness the power of business systems to elevate your business to new heights.
In this episode, we cover:
- Understanding the importance of a Customer Relationship Management (CRM) system in building strong and lasting customer connections.
- There is a non-negotiable need for a robust project management system to ensure efficient project and service delivery.
- A financial management system is crucial in tracking and managing financial transactions for long-term sustainability and growth.
- Recognizing the significance of a Human Resource Management system, regardless of the size of your team.
- Embracing the power of a Marketing Automation system in streamlining and automating marketing tasks for enhanced customer engagement and conversions.
So, whether you're just starting out or looking to take your business to the next level, these business systems are the pillars of efficiency that can truly set you up for long-term success.
What significance do financial management systems have on your business? Have you integrated these systems into a cohesive framework that aligns with your goals? I'd love for you to share with me on social media!
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Dec 14, 2023
Thursday Dec 14, 2023
Do you want to ensure the safety and security of your online business? Maybe you're looking for essential data security measures to protect your company and customer data. In this episode, we've got you covered with expert insights on key data security measures that online businesses should implement.
As we gear up for the new year, it's essential to prioritize data security within our online businesses. Cyber threats constantly evolve, and protecting sensitive customer and client data has never been more critical. If you're ready to prioritize data security and safeguard your business in the ever-evolving digital landscape, this episode is for you.
In this episode, we cover:
- Regularly updating and patching software to protect systems from known vulnerabilities and exploits.
- Implement strong access controls to manage user access meticulously and educate your team on cybersecurity.
- Prioritize customer data protection, encrypt sensitive data at rest and in transmission, and back up your data regularly in an off-site location to safeguard against potential data loss in the event of a cyber attack.
- Data security is an ongoing journey and should be prioritized for a successful online business.
- Monitor network activity and develop an incident response plan.
What key measures are you taking for managing user access to systems and data in an online business, and why is this important for data security?
As I emphasized, data security is an ongoing journey, not just a one-time event. Implementing these essential data security measures can mitigate risk and ensure a safer and more successful year for your online business. Stay secure and prioritize data security as we venture into the new year.
Subscribe to Leading Behind the Scenes for more insightful discussions, and don't forget to share this vital information with your network!
Links & Mentioned Resources
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Dec 07, 2023
Thursday Dec 07, 2023
Do you struggle to keep up with your online business's ever-changing legal and administrative requirements? Maybe you seek expert guidance to ensure your business is compliant and secure digitally. As we approach the new year, ensuring that your online business is organized, efficient, and compliant is crucial. Like tidying up your home, your online business requires administrative housekeeping to operate smoothly and stay competitive in the ever-changing digital landscape.
This episode is for you if you want to avoid legal pitfalls and build trust, reliability, and accountability with your customers.
In this episode, we cover:
- Administrative housekeeping is crucial for online businesses to operate smoothly and stay competitive.
- Neglecting administrative tasks can lead to legal issues, inefficiency, security risks, poor customer experience, and financial problems.
- To prepare for 2024, online businesses should ensure legal compliance by reviewing privacy policies, terms of service, e-commerce laws, intellectual property rights, accessibility compliance, payment and tax compliance, licensing and permits, and security and data breach response.
- Staying on the right side of the law is not only a legal obligation but also builds trust, reliability, and accountability with customers and clients.
What critical legal and compliance factors are your online business considering in preparation for 2024? Come share with me on socials and let's start 2024 off in the right direction.
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Nov 30, 2023
Thursday Nov 30, 2023
Do you feel like you have taken the backseat in your industry because you aren't as confident or outgoing as other business owners you see online? Maybe you are killing it at the CEO tasks, but you just haven't embraced your CEO mindset. In this episode, we have the privilege of learning from Kierra Jones, a sales messaging and mindset coach, who shares her journey, insights, and strategies for aligning your business operations and achieving alignment in your messaging and offerings. Get ready to kick your insecurities to the curb and start leading an empowered and confident business.
Topics Covered:
- The importance of support systems in business and personal growth
- Don't allow others to intimidate you into toning down who you are
- Truly becoming aligned and empowered in your business
- Finding your voice and speaking up
Did you catch all that? This was so good, and I would love to hear how Kierra's journey will help you lead behind the scenes!
Kierra Jones is a Sales Messaging & Mindset Coach and Speaker who helps up-leveling, impact-driven women entrepreneurs step into the next level of sales messaging & mindset they need to show up & sell their transformational programs & services more powerfully, purposefully, and profitably!
In her corporate sales career, Kierra supported 5-7 figure clients, including the double-digit growth of $5 million of business with a Fortune 500 company!
In 2016, Kierra went all in on her real passion for transforming how women see, think, and feel about being seen, sharing their message, & selling to serve so they stop giving their expertise away for pennies!
Her sales messaging, mindset, and monetization coaching have helped thousands of women own their expertise & experience more confidently, communicate its value more clearly, and amplify how they package & position for bigger, more consistent income & impact!
Her clients have doubled their audiences, engagement, and visibility, 2-10x their conversion rates, 2-5x their rates, and increased their sales by 200-900%.
Outside of business, you’ll find Kierra indulging in some type of self-care, chillaxing with her honey Mike in Upstate NY, or cuddling with her fur babies Junior and Jax.
Links & Mentioned Resources
3-Day End-of-Year Admin Challenge
Connect with Kierra:
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Nov 23, 2023
Thursday Nov 23, 2023
- How to reflect on personal success
- Understand that success is not solely about money or degrees or awards
- Recognize the challenge of juggling long work hours, strategic decisions, and personal responsibilities
- Identify the ways to make a difference through products, services, or philanthropic efforts
Thursday Nov 16, 2023
Thursday Nov 16, 2023
- Starting a business after being diagnosed with Systemic Lupus
- Understanding your motivations for starting a business
- Aligning your business with your desired lifestyle
- Gwendolyn shares how mentors helped her get to where she is and how she will help challenge YOU!
Thursday Nov 09, 2023
Thursday Nov 09, 2023
- Going from a frugal fit girl to an online service provider
- The importance of getting a mentor or coach early in business
- Pivoting from VA/OBM to a launch agency and Amy Porterfield's exposure.
- Tasha shares her experience with going from $40K to 7 Figures.
Thursday Nov 02, 2023
Thursday Nov 02, 2023
Do you strive for success while juggling multiple responsibilities? Maybe you dream of finding a way to clone yourself to achieve more in your business. In this episode, we sit down with the incredible Amber McCue, who not only shares her secret to cloning herself but also dives into the importance of building a strong team and systems to scale your business. You do not want to miss out on this conversation if you're ready to overcome obstacles and discover the power of strategic planning.
Topics Covered:
- From small-town girl to out-of-the-country business powerhouse: influences and experiences that shaped Amber
- The Modern CEO and the Cloning Concept: Learn the secret to cloning yourself in your business
- Building a business foundation during slow periods: preparing yourself for success in the moments you feel you are failing
- The snowball effect of confidence: How taking the first step to believing in yourself will help you gain momentum.
From being a single mom at 18 to owning three companies that allow her to work from anywhere, anytime, Amber McCue has a talent for overcoming obstacles and helping others do the same. Amber runs her business from Africa, where she lives with her family. Her expertise is in strategic planning, running a business easily from The Modern CEO role, time management, and how to clone yourself. Her life mantra is everything is “right on time.” Visit ambermccue.com/modernceo and howtocloneyourself.com to see how she does it.
What steps will you take RIGHT NOW to start believing in yourself? I'm excited to hear how Amber's wisdom will help you lead behind the scenes!
Links & Mentioned Resources
Join the 11th annual Planathon!
Connect with Amber:
Join The Modern CEO Priority List Now
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.
Thursday Oct 26, 2023
Thursday Oct 26, 2023
Are you constantly striving to find the perfect balance between your personal life and business? Maybe you haven't found the freedom you set out for when you started your business. In this episode, Kalea Wright shares her experience of juggling her roles as a wife, mother, and entrepreneur.
Tune in to learn how Kalea manages to navigate the challenges of balancing it all, without claiming to have all the answers.
Topics Covered:
- Balancing love, life, and work as a female entrepreneur
- Kalea shares her journey into entrepreneurship
- Navigating the balancing act of entrepreneurship and personal life
- Rejecting societal norms and creating your own relationship dynamics
- Turning a hobby into a business
Kalea is passionate about helping small businesses achieve their visibility goals with effective social marketing solutions. Social media marketing continues to evolve, and Kalea is passionate about helping small businesses navigate how they can benefit from these networks.
She loves good shows and great books and is a self-proclaimed dork when it comes to entertainment. Kalea loves watching/reading anything from Harry Potter and Vampire Diaries to crime thrillers, but she stays away from anything spooky.
Are you going with your own flow to make your business work for you? I'm excited to hear how Kalea's advice will help you lead behind the scenes!
Links & Mentioned Resources
6 Ways to Successfully & Seamlessly Onboard Your New Clients
Connect with Kalea:
Connect with Gwendolyn
Thanks for joining me on this episode of Leading Behind the Scene! If you enjoyed this episode, please leave a review on Apple or Spotify to help me reach even more entrepreneurs ready to make their moves.